IDEA to PRODUCT to BUSINESS

This mind-map aims to connect the overwhelming number of dots within the product management space. It also helps for a quick reference.

Best practices to writing a customer journey map.

What tools are used for design (UI/UX)?

For each method we mentioned the What, Why, How, Where, When, Tools, and an Example.

What can we do to achieve a holistic and a killer design process? A four-step mind map.

Bad design can be a deal breaker. As costly as bad customer experience. Good design processes aid in fast growing your user base.

Usability heuristics to improve user experience

Documented the data and information flow for each screen. Using our in-house framework for ‘data and information flow’.

Wireframes are simple yet powerful. They are black and white outlines on how each screen should look like.

A customer journey map helped us see their point of view, understand their needs, understand their current workflow.

A product workflow is a sequence of tasks to accomplish an objective. Each workflow has a clear start and end points.