Blog 85: Tools in product management … (7/7)
- Idea2Product2Business Team
- Aug 5, 2024
- 2 min read
Updated: Aug 16, 2024
Continued from blog 84.
Product management is a vast field with multiple sub-fields. They range from:
1. Strategy & planning (various tools highlighted in blog 79).
2. Design (UI/UX) (various tools highlighted in blog 80).
3. Execution & tactics (various tools highlighted in blog 81).
4. Go-to-market (various tools highlighted in blog 82).
5. Metrics & performance (various tools highlighted in blog 83)
6. Product development & technology (various tools highlighted in blog 84).
7. Cross-functional (various tools highlighted in blog 85).
There are several specialised tools catering to each of these sub-fields. In this blog we look at the seventh sub-field cross-functional tools in product management.

Collaboration and productivity:
· Slack: Slack is a messaging app for business that connects people to the information they need.
· Google Workspace: Productivity and collaboration tools.
· Microsoft 365: Microsoft 365 is a product family of productivity software, collaboration, and cloud-based services.
Communication tools:
· MailChimp: Mailchimp is an all-in-one marketing platform that helps you manage and talk to clients, customers, and other interested parties.
· SendGrid: SendGrid aims to provide reliable, scalable email infrastructure.
· Twilio: Twilio is a customer engagement functionality provider used by developers worldwide to build communication features and capabilities like voice, text, chat, video, and email into their applications.
Recent times have seen a rise in the use of AI (artificial intelligence) in product management. AI is helping to derive valuable insights and automate routine tasks. Some key use cases of AI, ML, and analytics in cross-functional are:
Cross-functional collaboration. AI, ML, and analytics is used for the following:
- Analyse communication patterns, identify bottlenecks, and improve team collaboration.
- Automate recurring tasks such as scheduling meetings, assigning tasks, sending reminders, streamlining workflow processes.
- Tools like Slack and Microsoft Teams use AI to enhance collaboration.
Note: The list of companies mentioned above are ONLY a SAMPLE list and NOT an exhaustive list.
Jump to blog 100 to refer to the overall product management mind map.
Source:
Web/Google research as of July & August 2024
I wish you the best for your journey. 😊